Refund policy

Refund & Order Policy

We value our customers and aim to provide high-quality products and service.

No Refunds / Returns

All sales are final. We do not offer refunds or returns on any purchases made through our store.

Please make sure to review your order carefully before completing your purchase.

Order Changes or Cancellations

We allow changes to your order only if you contact us before the order has been dispatched.

Once your order has been shipped, we are unable to modify or cancel it.

To request a change, please contact us as soon as possible at:
Beansnottea@gmail.com

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos of the product and packaging. We will review the issue and may offer a replacement at our discretion.

Non-Refundable Situations

We do not provide refunds for:

• Change of mind after order dispatch
• Incorrect details entered by the customer
• Shipping delays caused by courier services
• Used or opened items after delivery